Use Cases
One platform, every team
From support to sales to marketing, see how teams put WhatsMax to work.
Customer support
Resolve faster in a shared inbox
Bring every support channel into one queue so no message slips through the cracks.
- WhatsApp, Instagram, Messenger & email in one place
- AI assistant drafts and answers routine questions
- Assign, tag and route conversations to the right agent
- Canned replies and templates for instant responses
Marketing
Reach customers at scale
Run personalized broadcast campaigns over WhatsApp, SMS and email to segmented audiences.
- Bulk campaigns with approved WhatsApp templates
- Audience segments based on tags and behavior
- Schedule sends and track delivery & replies
- Automated follow-ups for non-responders
Sales
Turn conversations into revenue
Engage leads the moment they reach out and never lose track of a deal.
- Capture and qualify leads automatically
- Instant replies keep prospects engaged
- Automated nurture flows move deals forward
- Full conversation history for every contact
E-commerce
Sell and support over chat
Sync your store and turn messaging into a sales and post-purchase channel.
- Connect Shopify, WooCommerce & BigCommerce
- Order updates and abandoned-cart recovery
- Product recommendations inside the chat
- Handle returns and questions in one thread
Education
Keep students and parents in the loop
Use familiar messaging channels for enrolment, reminders and announcements.
- Automated enrolment and onboarding flows
- Class reminders and schedule updates
- Broadcast announcements to cohorts
- Answer common questions with AI
Agencies
Manage every client from one platform
Run multiple brands and workspaces with white-label control.
- Separate workspaces per client
- Role-based access for your team
- Reusable automation and template libraries
- Consolidated reporting across accounts
Find your team’s use case
Start free and tailor WhatsMax to the way you work.